Privacy policy
Your details stay under your control.
Willow Occasionwear uses enquiry information to discuss, fit, make, and support your evening wear order.
Read your rights
Information we collect
Your name, contact details, event requirements, measurements, and messages sent through an enquiry.
Why we use it
We reply to requests, arrange fittings, prepare designs, and meet our legal record-keeping duties.
How handling works
Clear records. Limited access.
Willow Occasionwear keeps enquiry records on a need-to-know basis. We use them to answer you and manage the work you request. We do not sell personal information. We keep records only for as long as they are needed for the service, accounting, or a legal requirement.
- Access is restricted to people handling your order.
- Information is shared only with service providers when necessary.
- Records are securely deleted when the retention period ends.
How long we keep it
Enquiry records are reviewed regularly and removed when the service and statutory record period have ended.
How we protect it
We use practical access controls and secure systems to reduce the risk of loss, misuse, or unauthorised access.
"Good service starts with knowing what happens to your details."
Willow Occasionwear / Northampton
Your data rights
You can ask for a copy, correction, deletion, or restriction of your personal information. You may also object to certain uses or withdraw consent.
Make a data request
Questions or concerns
Ask us about your information.
Send a clear request to [email protected]. We aim to respond within one month. You can complain to the Information Commissioner's Office if our handling does not resolve your concern.
Email Willow Occasionwear